What's so special about Event Supply Shop?
Founded in Minneapolis, MN, Event Supply Shop was created to meet all your event needs. There are thousands of suppliers, but most markup prices to cover significant overhead (think retail space, ridiculous coupons and more). Our direct-to-consumer model eliminates the middle man (that's you Amazon) to bring you the best prices. We are a small team of dedicated people working to make weddings and events more affordable for everyone. Learn more About Us here.
Where are you located?
We are headquartered in Minneapolis, MN USA. Our suppliers and manufacturers are located across the United States and a few are overseas.
When is my order shipped?
Within 24 hours of when you placed the order. Just like Amazon!
How long will it take to get my order?
It depends on what you ordered. Handmade items take longer as they are not held in stock. Some items arrive in 5 business days, others take 15. Save yourself some stress by ordering your items well in advance of your event date.
My event is this weekend, can you expedite my order?
Unfortunately, no. We are working on adding expedited shipping but we can't guarantee you'll receive anything ordered the week of. (Planning ahead is how we got our prices so low!). You can always email us for special requests, express orders cost more.
Where is my stuff?
We typically ship out orders same-day when placed by 12pm CT. When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a tracking number that will tell you exactly where your package is. Didn't get one? Contact Us.
Where do you ship to?
Everywhere in the world - within reason. Live in the Bermuda Triangle? Probably not.
Is it safe to order online?
We only use the safest payment processing services on the web. If you have any security questions or concerns please check out our payment processors security measures. PayPal.com or Shopify Payments.
How do I return something?
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If it hasn't been 30 days, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Send it back and we will send you an email once we receive it. Once the item(s) have passed inspection we will issue a refund.
Call I call you?
We don't have a phone listed because of spammers. Contact us and we can set up a time to chat. (We're married so no dates please).
We won't sell your information ever. Read the full policy here.